Privacy Policy & Information Security

Effective Date: July 3, 2026

At Kelley Alliance, we understand that confidentiality, discretion, and information security are fundamental to the services we provide. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and online services.

Information We Collect

We may collect information that you voluntarily provide when you:

• Request investigative services
• Submit a case assignment
• Request a quote or consultation
• Complete an online form
• Subscribe to communications
• Contact us by phone, email, or through our website

Depending on your interaction with us, this information may include:

• Company name
• Contact name and title
• Email address
• Telephone number
• Mailing address
• Claim or case information you voluntarily provide
• Other information necessary to evaluate or process your request

We also automatically collect certain technical information, including IP address, browser type, operating system, referring website, pages visited, and other analytical data through cookies and similar technologies.

How We Use Your Information

Information collected through our website may be used to:

• Respond to inquiries and requests
• Process case assignments and investigative service requests
• Prepare proposals and quotations
• Communicate regarding ongoing services
• Improve our website, services, and customer experience
• Maintain internal business records
• Comply with legal, regulatory, contractual, and professional obligations

We do not sell your personal information.

Confidentiality & Information Security

Confidentiality is a cornerstone of our business.

Kelley Alliance employs administrative, technical, and physical safeguards designed to protect the confidential information entrusted to us by our clients. Access to sensitive information is limited to authorized personnel who require it to perform their assigned responsibilities.

Our employees, investigators, contractors, and approved service providers are subject to confidentiality obligations and are expected to handle all information in accordance with our internal security policies, applicable laws, and professional standards.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we continually evaluate and implement reasonable safeguards designed to protect the information under our control.

Cookies & Website Analytics

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and better understand how visitors use our website.

Cookies may be used to:

• Remember user preferences
• Improve website performance
• Analyze visitor activity
• Support website security
• Enhance future functionality

You may disable cookies through your browser settings. Please note that certain features of the website may not function properly if cookies are disabled.

Information Sharing

Kelley Alliance does not sell, rent, or trade personally identifiable information.

Information may be shared only when necessary:

• With trusted vendors or service providers who assist us in operating our business and who are contractually obligated to maintain confidentiality
• To comply with applicable laws, regulations, court orders, subpoenas, or other legal processes
• To protect the rights, property, safety, or security of Kelley Alliance, our clients, our employees, or others
• In connection with a business transaction such as a merger, acquisition, or sale of assets, where permitted by law

Aggregate, anonymous website analytics that cannot reasonably identify an individual may be used for business analysis and website improvement.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

These websites operate independently and maintain their own privacy policies. Kelley Alliance is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of any external sites they visit.

Children’s Privacy

Our website and professional services are intended for business and professional use and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Choices

You may contact us at any time to:

• Request access to information you have submitted
• Correct inaccurate information
• Request removal of information where legally permissible
• Ask questions regarding this Privacy Policy

Please note that certain information may be retained as required by law, contractual obligations, or legitimate business purposes.

Changes to This Privacy Policy

Kelley Alliance reserves the right to update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any revisions will be posted on this page along with the updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our information handling practices, please contact us:

Kelley Alliance

P.O. Box 810849

Boca Raton, FL 33481-0849

Email: Admin@KelleyAlliance.com

Phone: (561) 218-3313