Terms and Conditions

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Effective Date: July 3, 2026

Welcome to the Kelley Alliance website (“Website”). By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Website Use (“Terms”), together with our Privacy Policy and any additional policies referenced herein.

If you do not agree with these Terms, you should discontinue use of this Website immediately.

Throughout these Terms, the terms “Kelley Alliance,” “Company,” “we,” “our,” and “us” refer to Kelley Alliance. The terms “you” and “your” refer to any visitor, user, client, prospective client, or other individual accessing this Website.

1. Website Purpose

This Website is provided for informational and business purposes only. It is intended to provide information regarding Kelley Alliance’s investigative, surveillance, background investigation, SIU, vendor management, claims support, and related professional services.

Nothing contained on this Website constitutes legal advice, insurance advice, investigative conclusions, professional consulting, or any guarantee regarding the outcome of any investigation or assignment.

Submission of an inquiry, quote request, case assignment, or other communication through this Website does not create a client relationship or contractual obligation unless expressly accepted in writing by Kelley Alliance.

2. Eligibility

By using this Website, you represent that you are at least eighteen (18) years of age and possess the legal authority to enter into these Terms.

If you are accessing this Website on behalf of a business, insurance carrier, law firm, third-party administrator, self-insured organization, governmental entity, or other organization, you represent that you have authority to bind that organization.

3. Website Content

All information contained on this Website is provided for general informational purposes only.

While Kelley Alliance makes reasonable efforts to maintain accurate, current, and reliable information, we do not warrant or guarantee that any content is complete, accurate, current, reliable, uninterrupted, or error-free.

Website content may be updated, modified, replaced, or removed at any time without prior notice.

You acknowledge that the investigative industry, laws, regulations, licensing requirements, court decisions, and professional standards continually evolve, and information presented on this Website may not always reflect the most current developments.

4. No Professional or Legal Advice

Information presented on this Website should not be interpreted as legal advice, insurance claims advice, employment advice, regulatory guidance, or investigative strategy.

You should consult qualified legal counsel, insurance professionals, or other appropriate advisors before making decisions based upon information obtained through this Website.

5. Acceptable Website Use

You agree to use this Website only for lawful purposes.

You agree not to:

  • Violate any applicable federal, state, local, or international law.
  • Attempt to gain unauthorized access to any portion of the Website, servers, databases, or networks.
  • Introduce viruses, malware, ransomware, spyware, malicious code, or other harmful technologies.
  • Attempt to interfere with Website security or functionality.
  • Use automated tools, bots, crawlers, scrapers, or data-mining technologies without our written permission.
  • Upload or transmit false, misleading, defamatory, fraudulent, or unlawful information.
  • Impersonate another individual or organization.
  • Use this Website to solicit unlawful business or activities.
  • Attempt to reverse engineer or compromise Website software or security measures.

Any unauthorized use may result in termination of access and may be reported to appropriate law enforcement authorities.

6. Intellectual Property

Unless otherwise indicated, all Website content is owned by or licensed to Kelley Alliance.

This includes, without limitation:

  • Logos
  • Company names
  • Service marks
  • Graphics
  • Photographs
  • Videos
  • Icons
  • Written content
  • Reports
  • Documents
  • Website design
  • Layout
  • Source code
  • Databases
  • Software
  • Downloads
  • Marketing materials

These materials are protected under United States copyright, trademark, trade secret, and other intellectual property laws.

No content may be copied, reproduced, modified, distributed, republished, displayed, transmitted, sold, or exploited without prior written permission from Kelley Alliance, except for personal, non-commercial viewing.

7. Trademarks

“Kelley Alliance,” our logos, branding, service names, slogans, and associated marks are the property of Kelley Alliance unless otherwise indicated.

All third-party trademarks referenced on this Website remain the property of their respective owners.

Nothing contained on this Website grants any license or right to use any trademark without prior written authorization.

8. User Submissions

Information submitted through contact forms, quote requests, assignment requests, emails, or other communications may be used to evaluate and respond to your inquiry.

You represent that any information submitted is truthful, accurate, and submitted with proper authority.

You agree not to submit confidential information belonging to another party unless you are legally authorized to do so.

Submission of information through this Website does not obligate Kelley Alliance to accept an assignment or provide services.

9. Confidential Information

Although Kelley Alliance takes reasonable precautions to protect information submitted through our Website, transmission of information over the Internet can never be guaranteed to be completely secure.

Accordingly, you should avoid submitting highly sensitive, privileged, regulated, or confidential information unless specifically requested through an approved secure method.

The handling of personal information is governed by our Privacy Policy.

10. Quotes and Service Requests

Any quote, proposal, estimate, pricing information, turnaround time, or service description presented through this Website is informational only and does not constitute a binding agreement.

All investigative services remain subject to:

  • Licensing requirements
  • Conflict checks
  • Client approval
  • Scope confirmation
  • Availability
  • Applicable laws and regulations
  • Written service agreements where applicable

11. Third-Party Websites

This Website may contain links to third-party websites for your convenience.

Kelley Alliance does not control, endorse, monitor, or assume responsibility for any third-party website, product, service, advertisement, or content.

Your use of third-party websites is entirely at your own risk and subject to their respective terms and privacy policies.

12. Website Availability

We strive to maintain uninterrupted Website availability; however, we do not guarantee continuous operation.

The Website may be unavailable due to:

  • Maintenance
  • System upgrades
  • Hardware failures
  • Software issues
  • Cybersecurity events
  • Internet outages
  • Force majeure events
  • Circumstances beyond our reasonable control

We reserve the right to suspend, modify, or discontinue any portion of the Website without notice.

13. Disclaimer of Warranties

THIS WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KELLEY ALLIANCE DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY
  • RELIABILITY
  • SECURITY
  • AVAILABILITY
  • ERROR-FREE OPERATION

We do not warrant that this Website will always operate without interruption or be free of viruses or other harmful components.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KELLEY ALLIANCE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:

  • Use of this Website
  • Inability to access the Website
  • Reliance upon Website information
  • Errors or omissions
  • Transmission delays
  • Cybersecurity incidents
  • Third-party websites
  • Loss of business
  • Loss of profits
  • Loss of goodwill
  • Loss of data
  • Business interruption

Your sole remedy for dissatisfaction with this Website is to discontinue its use.

15. Indemnification

You agree to defend, indemnify, and hold harmless Kelley Alliance, its officers, directors, employees, investigators, contractors, affiliates, licensors, and service providers from any claims, damages, liabilities, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of your use of this Website or your violation of these Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

17. Venue

Any dispute arising from or relating to these Terms or your use of this Website shall be brought exclusively in the state or federal courts located within the State of Florida, and you consent to the jurisdiction of those courts.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

19. Waiver

Failure by Kelley Alliance to enforce any provision of these Terms shall not constitute a waiver of any right or provision.

20. Changes to These Terms

Kelley Alliance reserves the right to revise these Terms at any time without prior notice.

Updated Terms will become effective immediately upon posting to this Website. Continued use of the Website following any revisions constitutes acceptance of the updated Terms.

21. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies or agreements expressly referenced herein, constitute the entire agreement between you and Kelley Alliance regarding your use of this Website.

22. Contact Information

Questions regarding these Terms and Conditions may be directed to:

Kelley Alliance
P.O. Box 810849
Boca Raton, FL 33481-0849

Email: Admin@KelleyAlliance.com

Phone: (561) 218-3313